What attitude do you usually adopt when conflicts arise in the company? In this article, trust well network will help you understand how they work and learn to get the best out of the situation.
Do You Know The Difference Between Conflict And Fight?
When thinking about conflict, many people directly associate it with fighting. Therefore, many conflicts, which would be excellent opportunities to solve problems, improve relationships and grow businesses, are avoided at all costs, and opportunities are wasted.
So, What Is The Definition Of “Conflict”?
Conflict is commonly defined as the opposition of ideas and opposing interests, both negative and positive. Thus, in the positive case, we can take as an example the interest in watching a theater play and a movie, both of which will take place on the same day and time.
On the other hand, a good example is a conflict between undergoing risky surgery or seeing your health condition deteriorate in a negative case. Whatever the situation, when we have opposing interests, we need a solution to this problem; we need to resolve the conflict.
Where Do Conflicts Arise?
In the corporate world, most conflicts happen for the following reasons:
- Very sudden or fast changes in processes;
- Unrealistic deadlines or non-compliance with them;
- Divergent goals and targets;
- Unavailability or poor distribution of resources;
- Interdependence in the execution of tasks;
- Miscommunication or misinterpretation;
- Lack of information;
- Contradiction in the company’s posture concerning its culture and policy code;
- Imposition of new rules and restrictions;
- Implementation of new procedures;
- Toxic leaders;
- Power abuse.
Are There Differences Between Conflicts?
Yes, over time, many authors have been making their observations about conflicts and their possible classifications. They can be divided into:
- Internal conflict: It is rooted in the conflict between people, even when it occurs between departments. It is the most complex, as the diverging parties are theoretically on the same side, and most of the costs are hidden.
- External conflict: Easier to identify and measure. It can occur between companies, with the government, or even with a single individual.
- Personal conflict: It’s how a person deals with himself. Included in this concept are the personal dissonances of the individual. This is reflected in contrast between what is said and what is done, what one thinks and how one acts. The consequence can be high levels of stress.
- Interpersonal conflict: It occurs between individuals who face a situation from different points of view. This type is the one that causes the most friction, and that is why it is the most difficult to deal with.
- Organizational conflict: Unlike the previous two, this type of friction is not based on personal values but rather on organizational dynamics.
